Privacy Policy
How we collect, use, and protect information submitted through this website.
Last updated: August 3, 2026
1. Who We Are
Orchard Global UK Ltd operates this website for business enquiries, product information, and quote requests. Our office address is 153 Deykin Avenue, Birmingham, B6 7BG, London.
2. Information We Collect
When you submit a contact form or quote request, we may collect your name, company name, email address, phone number, product requirements, volume details, and any message or notes you provide.
3. How We Use Information
We use submitted information to respond to enquiries, prepare quotations, discuss sourcing requirements, provide customer support, improve our services, and keep appropriate business records.
4. Sharing Information
We do not sell personal information. We may share relevant details with trusted suppliers, logistics providers, professional advisers, or service providers where necessary to respond to your request or operate our business.
5. Data Storage and Security
We take reasonable steps to protect submitted information from unauthorised access, loss, misuse, or disclosure. No internet-based system can be guaranteed to be completely secure.
6. Cookies and Analytics
This website may use basic cookies or similar technologies required for site operation, security, form handling, and performance. If analytics tools are added, they may collect usage information such as pages visited and browser details.
7. Data Retention
We keep enquiry and quote request information only for as long as needed for business, legal, accounting, or reporting purposes.
8. Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. We may need to verify your identity before acting on a request.
9. Contact
For privacy questions, contact us at orchardgukltd@gmail.com, call +44 7859 791068 or +880 1671 899676.